Hello, I’m Gabriela!
I turn complex policies and performance gaps into immersive learning experiences that drive measurable behavior change — not just course completions.
My Approach
Diagnose the Performance Gap
Every project begins by clarifying the real performance challenge. I work with stakeholders to identify what isn’t working, where risk or inefficiency exists, and what measurable outcomes need to improve.
Identify Critical Behaviors
Once the problem is clear, I define the specific decisions and behaviors that drive results. Rather than focusing on content alone, I design around the actions that reduce risk and improve consistency.
Analyze Barriers and Constraints
Performance issues rarely stem from knowledge gaps alone. I examine operational pressures, policy constraints, workflow friction, and environmental factors that influence decision-making.
Design Realistic Decision Practice
I develop scenario-based simulations that mirror real-world complexity. Learners analyze situations, make decisions under pressure, and experience meaningful consequences in a safe environment.
Align to Measurable Outcomes
Each solution is designed with evaluation in mind. I ensure simulations and learning experiences connect directly to observable behaviors and operational performance goals.
Refine for Sustainability
Effective learning must be scalable and sustainable. I collaborate with clients to ensure solutions integrate smoothly into existing systems and support long-term performance improvement.
Featured Projects
“Implementation Matters”
Try out this interactive Articulate Storyline 360 project to see if you can balance compliance risk, learner impact, and operational sustainability
“Navigating High-Pressure Guest Interactions”
In this Articulate Rise course you must act as a front desk employee at a busy hotel facing a hurricane evacuation. During the embedded AI powered chat simulation you must work with a distraught guest in a way that is efficient and professional but also empathetic.